I finished my Masters degree at the University of Guelph over a year ago, but somehow it slipped my mind to get the final thesis document posted online.
For my masters work, I'm currently focusing on creating a framework for classifying computers users as experts or novices. I was very surprised that such a framework or template didn't all ready exist. In most cases, researchers will choose a single attribute and use that to classify users as "experts" or "novices". For example, the most common selection criteria I've seen is to use Web developers as "internet experts", and computer science students and professors as "computer experts".
I've had a few people ask me for information about my research for my MSc; here's an overview of the current state of my research and where I'm headed.
Research Seminar Presentation: Increasing Awareness of Privacy Policies through Graphical Representation
Here is a copy of my presentation from my research seminar. Feel free to contact me with any questions you might have.